Privacy Policy
IWho is responsible for your information?
This policy explains how personal information is handled when you visit our website, contact us or book accommodation directly with Avicenna Homes.
To completeData controller: insert registered legal operator and legal form, trading as AVICENNA HOMES-KALKAN.
AVICENNA HOMES-KALKAN · Kalkan Mah. Kisla Cad. No 40-42, Kömürlük-Zeytinkayasi mevki, 07960 Kaş-Kalkan, Turkey · info@avicennahomes.com · Hatice Sevinç Hueck +49 172 3240173 · +90 537 380 49 61 · Peri Rana Hueck +49 160 8439065
To completeAdd any required data protection contact or representative.
IIInformation we collect
You provide information when you submit an enquiry or booking request, communicate with us or arrange your stay — your name, email, telephone number, stay dates, accommodation choice, guest numbers, details of accompanying adults, children and infants, and requested services.
We process booking confirmations, payment status and related correspondence to administer your reservation. Where required by guest-registration law, we collect necessary identity or registration information.
To completeConfirm billing data, payment provider, guest-registration fields and the website’s technical data (IP addresses, logs, cookies).
If you give us information about other guests, please share this notice with them.
IIIWhy we use information and our legal grounds
We use enquiry and booking information to answer questions, check availability, administer reservations and payments, arrange confirmed services and communicate about your stay — on the basis of entering into or performing the accommodation contract.
We keep records necessary to meet accounting, tax and guest-registration obligations, and may process relevant records to handle complaints, protect website security and establish or defend legal claims on the basis of legitimate interests.
Where consent is required for optional communications or tracking, it is obtained separately and may be withdrawn. Accepting booking terms is not consent to marketing.
To completeConfirm each purpose and its ground under Turkish Law No. 6698 and, where applicable, the GDPR.
IVWho receives information?
Information is shared only as necessary with authorised personnel and service providers supporting booking administration, hosting, communications, payment handling and professional advice, and with public authorities where disclosure is legally required.
To completeIdentify actual providers: booking platform, payment service, hosting, email, analytics, embedded content.
VInternational processing and transfers
Our accommodation operations are in Turkey.
To completeDescribe where data is stored or accessed and the applicable transfer mechanism under Turkish rules and the GDPR.
VIHow long we keep information
Retention is determined by the purpose of collection, legal recordkeeping requirements and the need to resolve complaints or claims. Information is deleted or anonymised when no longer needed.
To completeInsert verified retention periods per data category.
VIICookies and optional website services
Where prior consent is legally required, optional cookies and similar technologies remain inactive until consent is given. Browser settings may also allow you to block or delete cookies, which can affect website functions.
To completeInsert the verified cookie inventory and the cookie-settings link.
VIIISecurity
No internet transmission or storage system can guarantee absolute security. Please avoid sending unnecessary sensitive information in an enquiry.
To completeDescribe the actual organisational and technical safeguards.
IXYour rights
Under Turkish data protection law you may request information about whether and how your data is processed, its correction, and deletion where the legal conditions are met; object to adverse results of exclusively automated analysis; and seek compensation for unlawful processing.
Where the GDPR applies, you may also have rights of access, rectification, erasure, restriction, portability and objection, and may withdraw consent at any time. You may complain to the Turkish Personal Data Protection Authority or an EU supervisory authority.
Contact info@avicennahomes.com to make a request. We may need proportionate information to verify your identity.
XRequired information and automated decisions
Information needed to identify your reservation, contact you and administer your stay is necessary to process a booking. Optional information will be marked as optional.
To completeConfirm whether automated decisions or profiling occur.
XIUpdates
We may update this policy to reflect changes to our services or data practices. The published version will show its last-updated date.
